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Terms of Service

Last updated: 15 April 2026

These Terms of Service (“Terms”) form a binding agreement between you (“you”, “your”, “User”) and Novarak (“Novarak”, “we”, “us”, “our”), a business operating from Sydney, New South Wales, Australia. They govern your access to and use of the Novarak website, mobile applications, and all related services (collectively, the “Service”).

By creating an account, joining a waitlist, or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

Questions? Email support@novarak.com.

1. About the Service

Novarak is a habit accountability platform. It allows you to create personal habits, track your completion of those habits, and share your completion status with a small group of people you choose to invite (your “Accountability Group”). Novarak also provides AI-powered personal insights, including pattern detection, timing suggestions, and streak analysis. These insights are generated for your personal use only and are not shared with your Accountability Group or any other users.

The Service may integrate with third-party health and fitness platforms, including Apple Health, Strava, and Google Health Connect. These integrations operate on a read-only basis and require your explicit authorisation before any data is accessed.

2. Pre-Launch and Beta Disclaimer

The Service is currently in a pre-launch phase. Certain features may be incomplete, experimental, or subject to change without notice. During this phase:

  • The Service is provided on an "as is" and "as available" basis without any guarantee of uptime, reliability, or continuity.
  • We may modify, suspend, or discontinue any part of the Service at any time and for any reason, including to conduct maintenance, apply updates, or pivot the product direction.
  • Data loss may occur. While we take reasonable steps to protect your information, we do not guarantee that data created or stored during pre-launch will be preserved when the Service reaches general availability.
  • Features described in marketing materials, waitlist communications, or elsewhere represent our current intentions and are not commitments to deliver.

Your participation in the pre-launch phase does not entitle you to any specific feature, pricing, or continued access.

3. Eligibility and Account Registration

3.1 Age requirement. You must be at least 16 years of age to use the Service. If you are under 18, you represent that you have the consent of a parent or legal guardian to use the Service and that they have read and agreed to these Terms on your behalf.

3.2 Account creation. To use the Service, you must create an account by providing accurate, current, and complete information. You agree to update your account information promptly if it changes.

3.3 Account security. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@novarak.com if you become aware of any unauthorised access to or use of your account.

3.4 One account per person. Each individual may maintain only one account. We reserve the right to merge or remove duplicate accounts.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right.
  • Harass, bully, intimidate, shame, or abuse any other user, including members of your Accountability Group.
  • Upload, transmit, or share content that is defamatory, obscene, fraudulent, or otherwise objectionable.
  • Impersonate another person or entity, or misrepresent your affiliation with any person or entity.
  • Interfere with, disrupt, or place an undue burden on the Service or the networks and servers connected to it.
  • Attempt to gain unauthorised access to any part of the Service, other user accounts, or any systems or networks connected to the Service.
  • Use automated scripts, bots, scrapers, or other automated means to access the Service without our prior written consent.
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Use the Service to collect, harvest, or store personal information about other users without their consent.
  • Use the Service for any commercial purpose not expressly permitted by us.
  • Encourage or assist any other person in doing any of the above.

We reserve the right to suspend or terminate accounts that violate these Terms without prior notice.

5. Accountability Groups and Social Features

5.1 How Accountability Groups work. You may create or join Accountability Groups consisting of people you personally invite or accept invitations from. Within an Accountability Group, members can see whether you have completed your habits on a given day. Members cannot see your private notes, personal reflections, AI-generated insights, or any underlying health data from third-party integrations.

5.2 Your responsibility within groups. You choose who to invite to your Accountability Group and who to accept invitations from. You are responsible for exercising judgement about who you share your habit completion data with. Novarak does not vet, screen, or verify the identity or intentions of any user.

5.3 Interactions between users. Novarak is not a party to the interactions, conversations, or relationships that arise between users within Accountability Groups. We are not responsible for how other users interpret or react to your habit completion data; any conflict or dispute between group members; any emotional distress or social pressure arising from participation in a group; or the conduct, statements, or behaviour of any other user.

5.4 Removal and blocking. You may leave any Accountability Group at any time. You may remove members from groups you administer and block other users from contacting you or inviting you to groups.

5.5 Reporting. If you experience conduct that violates these Terms, you may report it to us at support@novarak.com. We may investigate reports at our discretion and take action including warnings, content removal, or account suspension, but we are under no obligation to do so.

6. AI-Powered Features

6.1 Nature of AI insights. The Service uses artificial intelligence to analyse your habit data and provide personalised insights, such as pattern detection, optimal timing suggestions, and streak analysis. These insights are informational only and are generated solely for your personal use.

6.2 Not professional advice. AI-generated insights do not constitute medical, psychological, fitness, nutritional, or any other form of professional advice. You should not rely on them as a substitute for qualified professional guidance.

6.3 Accuracy. While we strive to make AI insights useful and relevant, we do not guarantee their accuracy, completeness, or suitability for any particular purpose. AI-generated content may contain errors or produce suggestions that are not appropriate for your individual circumstances.

6.4 Data use for AI. Your habit data may be processed by our AI systems to generate insights for you. We do not use your personal data to train general-purpose AI models that serve other users, unless we have obtained your separate, explicit consent.

7. Third-Party Integrations

7.1 Authorisation. The Service may offer integrations with third-party platforms including Apple Health, Strava, and Google Health Connect. These integrations are optional and require your explicit authorisation before any data is accessed.

7.2 Read-only access. Where integrations are available, Novarak accesses data from third-party platforms on a read-only basis. We do not write to, modify, or delete data on any third-party platform.

7.3 Third-party terms. Your use of third-party platforms is governed by those platforms' own terms of service and privacy policies. Novarak is not responsible for the availability, accuracy, or security of data provided by third-party platforms.

7.4 Revocation. You may revoke Novarak's access to any third-party integration at any time through the Service's settings or through the third-party platform directly.

8. Content and Intellectual Property

8.1 Your content. You retain ownership of any content you create, upload, or submit through the Service (“User Content”), including habit names, notes, and any other information you provide. By submitting User Content, you grant Novarak a worldwide, non-exclusive, royalty-free, sublicensable licence to use, store, process, reproduce, and display your User Content solely for the purposes of operating, improving, and providing the Service to you and, where applicable, to members of your Accountability Groups in accordance with the features you have chosen to use.

8.2 Responsibility for User Content. You represent and warrant that you have all rights necessary to submit your User Content and that it does not infringe the intellectual property or other rights of any third party.

8.3 Our intellectual property. The Service, including its design, software, algorithms, AI models, branding, logos, trademarks, and all other proprietary materials, is owned by Novarak or its licensors and is protected by Australian and international intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited right to use the Service in accordance with these Terms.

8.4 Feedback. If you provide us with suggestions, ideas, or feedback about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without compensation or attribution to you.

9. Suspension and Termination

9.1 Termination by you. You may close your account at any time by using the account settings within the Service or by contacting us at support@novarak.com. Upon closure, we will delete or de-identify your personal data in accordance with our Privacy Policy and applicable law.

9.2 Suspension or termination by us. We may suspend or terminate your account, or restrict your access to all or part of the Service, at any time and for any reason, including if we reasonably believe that you have violated these Terms; your conduct poses a risk to other users or third parties; your account has been inactive for an extended period; we are required to do so by law; or we decide to discontinue the Service.

9.3 Effect of termination. Upon termination, your right to access the Service ceases immediately. Sections relating to intellectual property, limitation of liability, indemnification, dispute resolution, and governing law survive termination.

10. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

Australian Consumer Law. If the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) applies to your use of the Service, certain consumer guarantees cannot be excluded or modified. Nothing in these Terms is intended to exclude any consumer guarantee where doing so would be unlawful. To the extent Novarak is entitled to limit its liability for failure to comply with a consumer guarantee, our liability is limited, at our option, to: (i) in the case of services, the supply of the services again, or the payment of the cost of having the services supplied again.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will Novarak, its directors, officers, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages; loss of profits, revenue, data, goodwill, or business opportunity; cost of procurement of substitute goods or services; or damages arising from your use of or inability to use the Service, regardless of the cause of action or theory of liability, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, Novarak's total aggregate liability to you for all claims arising out of or related to these Terms or the Service will not exceed the greater of: (a) the total amount you have paid to Novarak in the twelve months preceding the event giving rise to the claim; or (b) fifty Australian dollars (AUD $50).

These limitations apply to the fullest extent permitted by law but do not exclude or limit liability that cannot lawfully be excluded under the Australian Consumer Law or any other applicable mandatory consumer protection legislation.

12. Indemnification

You agree to indemnify, defend, and hold harmless Novarak and its directors, officers, employees, agents, and affiliates from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to: your use of or access to the Service; your User Content; your violation of these Terms or any applicable law; your interactions with other users, including within Accountability Groups; or any claim by a third party that your User Content or conduct infringes or violates that third party's rights.

This indemnification does not apply to the extent that the relevant claim, loss, or damage was caused by Novarak's own negligence, wilful misconduct, or breach of these Terms.

13. Privacy and Data Protection

Our Privacy Policy describes how we collect, use, store, and disclose your personal information. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

If you are located in the European Union or European Economic Area, you may have rights under the General Data Protection Regulation (GDPR), including rights of access, rectification, erasure, restriction of processing, data portability, and the right to object. If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA). Details are set out in our Privacy Policy.

14. Dispute Resolution

14.1 Informal resolution. Before initiating any formal dispute resolution process, you agree to contact us at support@novarak.com and attempt to resolve the dispute informally for at least thirty (30) days from the date of your initial notice.

14.2 Mediation. If the dispute is not resolved informally within thirty (30) days, either party may refer the dispute to mediation administered by the Australian Disputes Centre (ADC) in Sydney, New South Wales, in accordance with the ADC's mediation guidelines. The costs of mediation will be shared equally between the parties unless the mediator determines otherwise.

14.3 Litigation. If the dispute is not resolved through mediation within sixty (60) days of the mediator's appointment, either party may commence proceedings in the courts of New South Wales, Australia.

14.4 Exceptions. Nothing in this section prevents either party from seeking urgent injunctive or interlocutory relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, Australia, and any courts of appeal from those courts, for the resolution of any dispute arising out of or in connection with these Terms or the Service.

If you are accessing the Service from outside Australia, you are responsible for compliance with all local laws that apply to your use of the Service.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by publishing the updated Terms on the Service and updating the “Last updated” date. Where practicable, we will provide at least fourteen (14) days' notice before material changes take effect.

Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service and close your account.

17. General

These Terms, together with the Privacy Policy and any other policies we publish on the Service, constitute the entire agreement between you and Novarak regarding the Service. If any provision is found invalid or unenforceable, it will be severed and the remaining provisions will continue in full force. Our failure to enforce any provision is not a waiver of that provision. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign ours without restriction.